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This agreement is between “Solar Chief” referred to as “We”, “Us”, “Our” or “Ours” and the customer named on this Quote/Agreement as “you” or “your”. This agreement is made up of these Terms and Conditions and the Quote attached to these Terms and Conditions. The agreement covers your purchase of the solar photovoltaic system and other equipment, referred to as the “System” and described in the Quote attached to this agreement; and delivery and installation of the System at your Premises. This agreement starts when you accept our offer set out in the quote, which you can do by accepting the offer over the telephone; accepting the offer by sending an email or signing, scanning and sending the quote to our address by post or by email. This agreement also starts when you have made a deposit to us for the purchase of the solar PV systems from us for a specified premises in the quote.
You declare that:
Solar Chief offers a 10 years limited installation services warranty for any defects in the work carried out by its qualified installers when installing a solar system at a residential premises (“workmanship warranty”). This warranty applies to customers & premise named in the solar system installation agreement entered with Solar Chief and starts from the date of installation completion. The workmanship warranty covers any defects that arise from the workmanship in installing your solar panels, solar inverter and solar batteries at the premises specified. For all work except the installation of a switchboard, the workmanship warranty period is 10 years from the date of completion of the installation.
Important Notice to consumer
If you have a complaint relating to the System, its installation or this agreement generally, you can make a complaint to us by: